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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thanh Nguyen

Thanh Nguyen

May 1, 2026

5  out of  5
rating by Thanh Nguyen
"Highly recommend Kim Bui for everyone, she above and beyond helped me everything I need. Thank you Kim"
We responded:
"Thank you so much for your kind words and recommendation, Thanh. We're delighted to hear that Kim Bui provided you with exceptional service and went above and beyond to assist you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Dusti

May 1, 2026

5  out of  5
rating by Dusti
"Great service, for all of our Family! Everyone is friendly and professional."
We responded:
"Thank you, Dusti, for sharing your positive experience with us. It's wonderful to hear that our team has been able to provide friendly and professional service for your family. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Ngoc Huynh

April 30, 2026

5  out of  5
rating by Ngoc Huynh
"I’ve been with State Farm for couple of years, and my agent Phương Bui is fantastic. She took the time to explain my auto coverage clearly and helped me answer all the questions I need.Highly recommend!"
We responded:
"Thank you, Ngoc, for sharing your experience with us. It's wonderful to hear that Phương Bui has been able to provide you with clear explanations and support for your auto coverage. Your recommendation means a lot, and we're grateful to have you as part of our State Farm family."
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Anmala Rajavong

April 30, 2026

5  out of  5
rating by Anmala Rajavong
"Kim is the best!! She is helpful and attentive with our needs!!"
We responded:
"Thank you so much, Anmala, for sharing your positive experience with Kim! It's wonderful to hear that she has been helpful and attentive to your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Nguyen Bui

April 30, 2026

5  out of  5
rating by Nguyen Bui
"Great stuff an amazing team thank yall"
We responded:
"Thank you, Nguyen, for your wonderful feedback! We're delighted to hear that you had a great experience with our team. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
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Tyson N

April 30, 2026

5  out of  5
rating by Tyson N
"Very helpful and been with them for many years!! Kim is wonderful and always making sure me and my family are taken care of."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Kim has been wonderful in ensuring you and your family are well taken care of. We truly appreciate your loyalty over the years and are grateful for your trust in our agency. Your feedback means a lot to us."
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Clyde Warfel

April 30, 2026

5  out of  5
rating by Clyde Warfel
"Mrs. Bui was very helpful and made the whole process easy. She took the time to help me get the coverage I needed and answered all my questions. Great customer service and very professional. Highly recommend."
We responded:
"Thank you, Clyde, for sharing your experience with Mrs. Bui. It's wonderful to hear that she was able to assist you effectively and make the process smooth. Providing excellent customer service and ensuring you have the right coverage is always our priority. Your recommendation means a lot to us."
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Elaine Simon

January 15, 2026

5  out of  5
rating by Elaine Simon
"We have been with State Farm for two generations and their service has been excellent over the years. Thank you State Farm through the Romero and Wofford Agencies. Terry Romero Wofford and Wendy Romero Carroll have always taken good care of us."
We responded:
"Thank you, Elaine, for sharing your experience with us. It's wonderful to hear that our service has met your expectations over the years and that both Terry and Wendy have been able to take good care of you. Your trust and loyalty mean a lot to us, and we're grateful to be part of your family's journey through the generations."
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Cynthia Joseph

January 7, 2026

5  out of  5
rating by Cynthia Joseph
"Great Customer service"
We responded:
"Thank you, Cynthia, for sharing your positive experience with us. We're delighted to hear that you found our customer service to be great. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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Doug Perkins

November 7, 2025

5  out of  5
rating by Doug Perkins
"By far the best insurance agent in Lafayette! Terry and her team actively takes care of her customers. I highly recommend her."
We responded:
"Thank you, Doug, for sharing your positive experience. It's wonderful to hear that you feel well taken care of by Terry and the team. Your recommendation means a lot to us, and we're grateful for your support."
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Nick Tran

October 17, 2025

5  out of  5
rating by Nick Tran
"Shout out to Kim. She always goes above and beyond!"
We responded:
"Thank you, Nick, for sharing your positive experience with Kim. It's wonderful to hear that she consistently goes above and beyond to assist you. Your feedback is greatly appreciated and will be shared with Kim and the team. We're delighted to have your trust and look forward to continuing to serve your insurance needs."
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kelvin hoang

October 16, 2025

5  out of  5
rating by kelvin hoang
"Always a good experience working with my agent Mrs. Kim at State Farm. I Highly Recommend!"
We responded:
"Thank you, Kelvin, for sharing your positive experience with Kim at our agency. We're delighted to hear that you highly recommend our services. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Victoria Bateman

October 16, 2025

5  out of  5
rating by Victoria Bateman
"I highly recommend Kim as her service is always consistently outstanding with professionalism and her customer service is constantly outstanding exceeding my expectations every time.."
We responded:
"Thank you, Victoria, for sharing your experience with Kim. It's wonderful to hear that her professionalism and customer service have consistently exceeded your expectations. Your recommendation means a lot, and we're grateful for your trust in our agency."
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Debbie Guidry

September 25, 2025

5  out of  5
rating by Debbie Guidry
"Awesome service as usual!! Always helpful and professional!!!"
We responded:
"Thank you, Debbie, for sharing your experience with us! We're delighted to hear that you found our service helpful and professional. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. Looking forward to assisting you again in the future!"
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Jume Phimmanichanh

August 7, 2025

5  out of  5
rating by Jume Phimmanichanh
"State Farm has been amazing! Kim P. Bui is an outstanding agent professional, responsive, and truly cares about her clients. Highly recommend her!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Kim has made such a positive impact with her professionalism and responsiveness. Your recommendation means a lot to us, and we're delighted to have you as a valued customer."
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sanny souphannavong

August 7, 2025

5  out of  5
rating by sanny souphannavong
"Had a really good experience with State Farm. My agent, Kim was always easy to reach. The sign-up process was quick, everything was easy to understand, and their team is super responsive. Love how simple and modern it all feels. Highly recommend!"
We responded:
"Thank you, Sanny, for sharing your positive experience with us. It's wonderful to hear that Kim and our team were able to provide you with such responsive and straightforward service. We're glad you found the sign-up process quick and easy to understand. Your recommendation means a lot to us, and we're delighted that you appreciate the simplicity and modern approach we strive for."
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Mongcam Lam

August 5, 2025

5  out of  5
rating by Mongcam Lam
"’ve had a great experience with State Farm for my car insurance. Their customer service is friendly and helpful."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that our team has been friendly and helpful in meeting your car insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Vicky

July 29, 2025

5  out of  5
rating by Vicky
"I called this agency for a quote and they were quick to compare rates for me! Fast and efficient! Thank you!"
We responded:
"Thank you, Vicky, for sharing your experience with us! We're delighted to hear that you found our service fast and efficient. It's our priority to provide quick and comprehensive assistance to our customers. If you have any more questions or need further assistance, feel free to reach out."
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candi nguyen

July 28, 2025

5  out of  5
rating by candi nguyen
"Been with this company for many years. My answers and concerns are always taken care of. Great staff and I love my agent Kim Bui"
We responded:
"Candi, Thank you for taking the time to leave us such a great review. We strive to provide a professional and welcoming environment."
Profile photo of Quang Tran

Quang Tran

July 28, 2025

5  out of  5
rating by Quang Tran
"They are very friendly and have the best prices."
We responded:
"Thank you, Quang, for your kind words and the perfect rating. We're delighted to hear that you found our team friendly and our prices competitive. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
Profile photo of Jenny Phothisane

Jenny Phothisane

July 28, 2025

5  out of  5
rating by Jenny Phothisane
"This office is always helpful and very friendly. Very attentive to my needs and my in-laws needs as well. Thank you for always having the best customer service."
We responded:
"Thank you, Jenny, for sharing your positive experience with our office. We're delighted to hear that our team has been attentive to both your needs and your in-laws'. Providing excellent customer service is our priority, and your feedback is greatly appreciated."
Profile photo of Ros Bui

Ros Bui

July 28, 2025

5  out of  5
rating by Ros Bui
"I had such a great experience working with Kim and Heather on getting life insurance! They made the entire process simple, easy to understand, and completely stress-free. Their professionalism and friendliness really stood out. I highly recommend Terry and her amazing team — they truly care and go above and beyond for their clients!"
We responded:
"Thank you, Ros, for sharing your wonderful experience with Kim and Heather. It's fantastic to hear that they made the life insurance process simple and stress-free for you. Your recommendation means a lot, and we're delighted to know that our team's professionalism and friendliness stood out. We truly appreciate your kind words and are grateful for your trust in us."
Profile photo of Samantha Smith

Samantha Smith

July 17, 2025

5  out of  5
rating by Samantha Smith
"Amazing customer service! Lacey is so awesome along with everyone else there. They go to bat for you everytime and are just the best people to work with."
We responded:
"Thank you so much for your kind words, Samantha! We're delighted to hear that you had such a positive experience with Lacey and the rest of our team. It's wonderful to know that our efforts to support and assist you are appreciated. Your feedback motivates us to continue providing the best service possible."
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Mary Cormier

June 19, 2025

5  out of  5
rating by Mary Cormier
"Been with Terry Wofford forever always got excellent service and feel like family. I invite you to visit them."
We responded:
"Thank you, Mary, for your wonderful feedback and for being such a loyal part of our community. It's fantastic to hear that you feel like family with us and have consistently received excellent service. Your invitation to others means a lot, and we're grateful for your support."
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Kourtney Olivier

May 11, 2025

5  out of  5
rating by Kourtney Olivier
"Lacey Simon has been so extremely helpful, very kind and patient in helping me while going through the process of shopping around for the right vehicle. She has assisted in making this experience a lot less stressful."
We responded:
"Thank you, Kourtney, for sharing your experience. It's wonderful to hear that Lacey was able to assist you with such kindness and patience during your vehicle shopping process. We're delighted to know she made the experience less stressful for you. Your feedback is greatly appreciated, and we're here to help whenever you need us."