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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cecilia Smith

Cecilia Smith

November 14, 2024

5  out of  5
rating by Cecilia Smith
"Excelente !!!"
We responded:
"Thank you so much, Cecilia! Your positive feedback means a lot to us! We're delighted to know you had an excellent experience."
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Denise Darby

October 2, 2024

5  out of  5
rating by Denise Darby
"Wendy has always been extremely helpful. Amazing service!"
We responded:
"Thank you so much, Denise! Wendy is dedicated to providing amazing service, and it's wonderful to hear that she has been extremely helpful to you."
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Brian Douresseaux

October 2, 2024

5  out of  5
rating by Brian Douresseaux
"I've had great experiences with the team at Terry Romero Wofford- State Farm! I mostly deal with Wendy Carroll for all of my transactions. She is very responsive and helpful during every interaction. Thanks again Wendy!"
We responded:
"Thank you so much for sharing your positive experience with our team! Wendy is indeed fantastic, and we're delighted to hear that she has been responsive and helpful during your interactions. We appreciate your trust and look forward to continuing to serve you!"
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Monica Granger

October 2, 2024

5  out of  5
rating by Monica Granger
"Vicky Chatman was excellent in explaining coverage and getting us the insurance we needed. SHE KNOWS INSURANCE!!! Having to shop for insurance after being with one company for 30 years was very overwhelming - so many things that you need to know on a policy so your home and autos are covered. Thanks Vicky & State Farm"
We responded:
"Thank you so much for sharing your experience, Monica! Vicky is indeed fantastic at breaking down the complexities of insurance and making sure you get the coverage you need. We're so glad she could make the transition smooth for you after 30 years with another company."
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Angela Jesse

October 2, 2024

5  out of  5
rating by Angela Jesse
"Brittany Henslee has always been so helpful and very knowledgeable about anything I have asked her about I would highly recommend her and this company!"
We responded:
"Thank you so much for your kind words, Angela! It's fantastic to hear that Brittany has been able to assist you with all your questions. Your recommendation means a lot to us!"
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Shannon Linzay

October 1, 2024

5  out of  5
rating by Shannon Linzay
"My experience with Brittany Henslee was a great one. She was very knowledgeable and answered all my concerns."
We responded:
"Thank you so much for sharing your positive experience with Brittany! It's wonderful to hear that she was able to address all your concerns with her knowledge and expertise. We're delighted to have been able to assist you!"
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William

September 20, 2024

5  out of  5
rating by William
"Terry Wofford has been my agent for many years. Everyone in the office has been helpful anytime I contact them. I would not change companies. I recommend Wendy Carrol for the best assistance with insurance on automobiles and home policies."
We responded:
"Thank you, William! It's wonderful to hear that you've had such a positive experience over the years. Wendy and the rest of the team are always here to assist you with your insurance needs."
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Tequila Leday

September 19, 2024

5  out of  5
rating by Tequila Leday
"Wendy is so nice! When my nephew called in w/issues on his policy, she was patient and understanding! She took the time to address his concerns and offered alternative options. By the end of the call...his issues were resolved and he kept his policy with the company. Thx Wendy!"
We responded:
"Thank you for sharing your experience, Tequila! Wendy always strives to provide exceptional service, and it's wonderful to hear she was able to assist your nephew so effectively. We're glad his concerns were addressed and that he chose to stay with us. Thx again for your kind words!"
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Michelle Leday

September 18, 2024

5  out of  5
rating by Michelle Leday
"Hi, i've been with state form well over twenty years... they are very attentive when it comes to taking care of their customers. I love the customer service... I have been dealing with an agent since I have been there.Her name is Wendy has so much patience and make sure you understand everything you need before you leave the office or either a phone call... State doesn't hesitate when you file a claim and jumps right on it, and supports your every needs.. thks state farm"
We responded:
"Michelle, thank you for your loyalty to State Farm for over twenty years! It's wonderful to hear that Wendy has been so helpful and patient, ensuring you understand everything before you leave the office or finish a call. We're delighted that our customer service and prompt claim handling have met your expectations. Your kind words mean a lot to us!"
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Rachel Deculit

September 18, 2024

5  out of  5
rating by Rachel Deculit
"Nothing but good things to say about this agency! Wendy has taken such good care of our family through the years! She has been there through our happiest of times, like our kids first vehicles to more tragic times in our lives. Nevertheless we know anytime we need State Farm to have our back they will be there as they have been countless times restlessly working to make sure we have whatever we need!"
We responded:
"Thank you so much for sharing your experience! Wendy is truly dedicated to supporting families through all of life's moments, both joyous and challenging. It's wonderful to hear that you feel confident and supported by State Farm. We appreciate your trust and look forward to continuing to be there for you whenever you need us!"
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J Prince

August 23, 2024

5  out of  5
rating by J Prince
"Very helpful honest and professional."
We responded:
"Thank you for your kind words! It's wonderful to hear that you found the service helpful, honest, and professional. Your feedback means a lot and motivates us to keep providing top-notch service!"
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Yvonne Green

August 23, 2024

5  out of  5
rating by Yvonne Green
"Wendy Caroll is my agent at Terry Wofford’s office. Wendy is very knowledgeable and caring when reviewing our policies and was a joy to meet with. She took her time and answered all my questions and explained all coverage and payments. I would highly recommend that you visit Wendy for your insurance needs."
We responded:
"Thank you so much for sharing your experience with Wendy at Terry Wofford’s office! It's wonderful to hear that she provided knowledgeable and caring service while reviewing your policies. We're delighted that she could answer all your questions and explain everything clearly. Your recommendation means a lot to us!"
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Daniel Graffeo

July 24, 2024

5  out of  5
rating by Daniel Graffeo
"Always quick reliable service. I trust their staff to answer any questions I have and to help me in the event of a claim. They have always lived up to (and beyond) my expectations."
We responded:
"Thank you for your kind words, Daniel! We're thrilled to hear that our team has consistently met and exceeded your expectations. Your trust means a lot to us, and we're always here to assist with any questions or claims you may have!"
Profile photo of AndynGrace Zammit

AndynGrace Zammit

July 23, 2024

5  out of  5
rating by AndynGrace Zammit
"My state farm agent Wendy Carroll was wonderful and assured with my auto insurance and made the best I could have possibly had! Thank you Wendy for all the help! I highly recommend Terry Wofford State Farm, and also highly recommend using Wendy Carroll as your agent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Wendy Carroll provided you with excellent service and helped you secure the best auto insurance possible. Your recommendation means a lot to us!"
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Warren

June 24, 2024

5  out of  5
rating by Warren
"got me there np"
We responded:
"Thank you for choosing Terry Romero Wofford - State Farm Insurance Agency! We're glad we could assist you without any problems. If you have any questions or need further help, feel free to reach out."
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Morgan Vincent

March 20, 2024

5  out of  5
rating by Morgan Vincent
"I highly recommend Wendy and this State Farm office to anyone in need of insurance. The level of professionalism and excellent customer service I experienced was top-notch. Thank you!"
We responded:
"Thank you so much for your kind feedback, Morgan. Wendy is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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Billie Goodman

February 17, 2024

5  out of  5
rating by Billie Goodman
"My experience with my State Farm Agent was awesome. Wendy Carroll is very knowledgeable and helpful in helping me with my auto insurance process. She has been great and helpful in getting me through the process with ease. Thanks Stat Farm and Thank You Wendy for your help."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Melissa Bourque

November 7, 2023

5  out of  5
rating by Melissa Bourque
"Terry & her staff (especially Wendy) are GREAT!! Always kind, courteous & extremely helpful!"
We responded:
"Hi Melissa, Thank you for the great review and trusting our team especially Wendy with all your Insurance needs!"
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J A

October 31, 2023

4  out of  5
rating by J A
"It's a great agent. The staff is very friendly and courteous."
We responded:
"Thank you for the great review!"
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Ericka Martin

October 30, 2023

5  out of  5
rating by Ericka Martin
"Great Staff"
We responded:
"Thank you for the great review, Ericka."
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Chris G

October 30, 2023

5  out of  5
rating by Chris G
"My family and I have been with Mrs. Terry and her staff for over 30 years. There are loyal, hard working, efficient and just down right great people. Any time you need, they are there. You never have to call or email them twice. They even helped a younger me navigate the accident process with another insurance company. Way to go above and beyond. Thank y'all for being so committed!"
We responded:
"Thank you for trusting our team with all your Insurance needs throughout the years."
Profile photo of Chastity Madina

Chastity Madina

October 25, 2023

5  out of  5
rating by Chastity Madina
"They r more than just my agents they r like family to me! I’ve been going business with them since I was a kid bc of my mom having insurance there! Mrs.Terry has always been supportive when giving back to different charities in the community and I love her for that! Wendy, Lacey all of them! They know my voice when I call and always ready, able and willing to help! They call to make certain I have the best policies available! I will never choose a different company! Thanks ladies💕"
We responded:
"Chastity, we're delighted to hear about your fantastic experience with our agency! Wendy and Lacey are dedicated to providing excellent service, ensuring you have the right coverage at a competitive rate. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Buddie Gray

October 25, 2023

5  out of  5
rating by Buddie Gray
"I have been business customer with Terry Wolford for over 20 years. great communication and service. Wendy is my go to gal for all!"
We responded:
"Thank you for your trust and loyalty in our team with your Insurance needs. We appreciate your feedback!"
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Taylor LeBlanc

April 10, 2023

5  out of  5
rating by Taylor LeBlanc
"Hands down the BEST customer service ! Ms. Lacey was so helpful , speedy, and oh sooooo sweet! 100% recommend! Thanks again."
We responded:
"Taylor, Thank you for the kind review and recommendation to our team!"
Profile photo of Ericka Fontenot

Ericka Fontenot

April 3, 2023

5  out of  5
rating by Ericka Fontenot
"Wendy was EXCELLENT. Again Wendy assisted me with an issue I had. My issue was smooth and easy. Wendy literally did everything for me. You are a Heavenly sent Life Savior... Thank you for everything."
We responded:
"Ericka, Thank you for trusting our team with your Insurance needs. It is a pleasure working with you. "